The Dent Box

The Dent Guy has a new dent mobile!  It has been a fun and exciting and exhausting hunt for the perfect car.  Although getting a Transit would be the logical solution...well they are just not that exciting. We needed something large enough to hold lots of tools and long lights. Something fuel efficient. 

Something that stands out!  A popular vehicle among some PDR companies on the west coast is the Scion XB.  It is an affordable option with good gas mileage and lots of cargo space. Sounds perfect!  Ok so color.... The Dent Guy likes blue. And one color stood out. Voodoo blue!  The only problem is only 2000 Scion XB's were made in this color back in 2010-2011. It is the Special Release 8.0 and they are difficult to find. 

Luckily we found one in Ithaca!  We took a drive and bought it right away. It was literally the dirtiest car I've ever seen but it was perfect. We got it lettered up, installed navigation and Bluetooth along with some other goodies. Then modified the interior by removing the back seats to maximize space. And viola!! Our new dent mobile!! 

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Traits of a Great Dent Removal Tech - Know Who is Working on Your Vehicle

There are times I go to a call and I can't believe what I'm seeing!  I have seen people try to fix their car themselves using a plunger or a 2x4 to pull/push the dent out.  And other times they have hired someone and it didn't go well; usually for one of the following reasons:

       "Pimples" poked into car panel

       "Pimples" poked into car panel

  1. the tech was in a hurry and pushed little "pimples" into the panel.  This happens a lot!
  2. the tech got frustrated that the repair was not going well and left them with an unfinished dent or even worse repair.
  3. the tech drilled a hole in their brand new car to get easy access to panel.

So, how can you tell difference between a bad tech and a good  PDR tech?

Unnecessary hole drilled, then not rust proofed or plugged.

Unnecessary hole drilled, then not rust proofed or plugged.

It seems there is a common theme when things do not go well.  The tech was in a hurry or impatient. In my experience these techs are cheaper, but focus on speed, not quality.  They will drill holes to get to a dent quickly.  They tend to focus on dealerships and other wholesale jobs that don't want to pay a lot, but also don't expect a perfect repair. If the dent is not completely removed it is "ok" since there is a good chance the new buyer won't notice the repaired area. 

The owner of this Lamborghini is so confident in The Dent Guy he wanted me to put dents in his car at the Rochester Auto Show for a demo! 

The owner of this Lamborghini is so confident in The Dent Guy he wanted me to put dents in his car at the Rochester Auto Show for a demo! 

On the other hand, a good tech has patience and will take the time to make it right. A great tech is a perfectionist and likes to work with everyday people. People that take pride in their car. People that want the dent completely removed, 100%. These techs drill holes for access only if there is absolutely no other way to get to the dent. Finding someone with previous automotive experience is a plus, they have extensive knowledge of the car and will not be afraid to pull down a headliner or remove a taillight or even a door to get to a dent, rather than drill a hole.  The cost is a little higher, but in the end, the quality of repair is worth it. 

Next time you call a PDR tech, ask where they do most of their business, are they fully Insured and a NYS Registered Repair Business. Check references and reviews. If they stress how fast they are or how cheap they are, be wary. If the first thing they do is pull out a drill, go get a second opinion. An educated consumer is the best consumer.

PDR Nation Certified

PDR Nation Seal of Approval

The Dent Guy is officially PDR Nation certified!    By being a part of this organization we show our commitment to good ethical business practices, following proper repair procedures, and for continuing our education in paintless dent repair.  

ABOUT PDR NATION 

PDR Nation was established from a desire to unite the PDR community by bringing standardization, certification, and accountability to the Paintless Dent Repair Industry.

  • PDR Nation is a non profit organization.
  • PDR Nation was founded by PDR Techs. 
  • PDR Nation was formed by inviting members based on their reputation, & the way they represent themselves in public.
  • PDR Nation certification will be recognized as the first comprehensive PDR certification, based not only by ability, but continuing education in ethical business practices and proper repair procedures.
  • PDR Nation Certified Techs have individual CSI page where customers can read and leave reviews bringing accountability to each Certified Technician.
  • PDR Nation is the first and only organization dedicated to the international PDR industry

You can leave a review for The Dent Guy or check out other reviews on my PDR Nation page here.  To read more about PDR Nation, click here.

Paintless Dent Repair-Removal PDR Nation certified

Mobile Tech Expo in Orlando

I just got back from Orlando, FL where I spent 3 days at the Mobile Tech Expo.  This is a great show full of amazing people, seminars, demonstrations, and of course, tools.  A highlight of the event is the PDR Dent Olympics, a 2 day competition that brings in the best PDR techs from around the world. I got to meet (again) one of the best PDR techs and trainers, Myke Toledo of Dent Time who won the Lifetime Achievement Award this year.  I am always listening to the PDR College podcasts and it was great to see the hosts Keith Consentino and Shane Jacks again.  These guys are on the cutting edge of what is new and even go as far as inventing new tools for the industry. I also joined PDR Nation! This is an exciting non-profit organization that is setting the standards for the industry.  I'll blog about that more later. 

PDR Experts: Myke Toledo and John Highley

PDR Experts: Myke Toledo and John Highley

Dent Olympics - Dented Car for Competition

Dent Olympics - Dented Car for Competition

Keith Cosentino and Shane Jacks from PDR College

Keith Cosentino and Shane Jacks from PDR College

Competitor in Dent Olympics at MTE

Competitor in Dent Olympics at MTE

Rochester Auto Show

The Dent Guy is gearing up for the Rochester Auto Show in February.  This year we are moving into a bigger space with more amazing cars from Perfection Auto Detailing (PAD).  We will be there Thursday Feb 26th to Sunday March 1st.  Stop by to see some awesome cars and demonstrations.

2014 Rochster Auto Show with PAD

2014 Rochster Auto Show with PAD

Paintless Dent Repair Demonstration in 2014

Paintless Dent Repair Demonstration in 2014